PRIVACY POLICY
- Identity data such as name and date of birth
- Contact data such as addresses and contact numbers
- Loyalty program data such as points accrued and earned
- Transaction data such as your purchase history
- Profile data such as your interests, preferences and feedback
- Marketing and communications data such as your marketing preferences
- Website privacy statement
- Loyalty program privacy statement
- Mobile app privacy statement
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Date of birth
- Cookies and Usage Data
- Session Cookies to operate our Service.
- Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
- Security Cookies. We use Security Cookies for security purposes.
- To comply with a legal obligation;
- To protect and defend the rights or property of TFS;
- To prevent or investigate possible wrongdoing in connection with the Service;
- To protect the personal safety of users of the Service or the public;
- To protect against legal liability;
- To our subsidiaries and affiliates;
- To third parties to market their products or services to you;
- To contractors, service providers, and other third parties we use to support our business;
- For any other purpose disclosed by us when you provide the information.
Your consent
- to receive marketing communications via text message, calls, email, direct mail, or other outreach channels.
- that you are of legal age to receive communications related to the services and products.
- SMS messaging: Opt out of text messaging by replying “STOP” to any TFS message.
- Email messaging: Opt out of email messages by clicking “unsubscribe” at the bottom of any TFS message.
- Direct mail: Opt out of direct mail by emailing your name, physical address, email address and phone number to contact@thefirestation.com with the subject line “Opt out of direct mail”.
- to receive marketing communications via push notification.
- that you are of legal age to receive communications related to the services and products.
Under California Civil Code Sections 1798.83-1798.84 and the California Consumer Privacy Act, California residents are entitled to request that we provide you with the following information:
The categories and specific pieces of personal information we have collected about you.
The categories of sources from which we collect personal information.
The purposes for collecting and using personal information.
The categories of third parties with which we share personal information.
For companies that disclose personal information for a business purpose, the categories of personal information disclosed about you for a business purpose
In order to exercise any of these rights, please contact us at contact@thefirestation.com. In order for us to verify your identity, we will need you to provide your full name and the email account you used to register as a member of the Program. Once we receive your request, we will contact you to further verify your identity. Once verified, we will comply with your request via email or phone call.
We will work with an agent you authorize to make inquiries on your behalf, provided that your agent can provide us with written evidence that they have been duly authorized to act on your behalf.
Effective date: October 28, 2021
The Fire Station Privacy Policy
Your privacy is important to us and this privacy policy explains our information gathering and dissemination practices. Our policy outlines the information we may collect, how we protect it, how we use it, and how you can elect to change your privacy settings. By using this website and shopping with The Fire Station Cannabis Co., The Fire Station, LLC, or any of its subsidiaries and affiliates (collectively, “TFS”), you agree to the terms of this Privacy Policy.
This Privacy Policy explains the way your information is collected and used by this digital service; from you in person when you visit one of our store locations or attend an event; and among our network of affiliated and operated digital services, which includes our online or mobile websites, applications or digital services owned, operated or offered by, on behalf of, or in conjunction with us or our business partners, including any online or mobile website, application or digital service installation through which this Privacy Policy appears (each a “Service,” collectively the “Services”).
TFS takes all reasonable and appropriate steps to protect the information we gather or the information you share with us from unauthorized access or disclosure. Any unauthorized access or disclosure of our data will be handled in a manner consistent with state and federal laws.
We may collect, use, store or transfer the following kinds of data about you:
Identity data such as name and date of birth
Contact data such as addresses and contact numbers
Loyalty program data such as points accrued and earned
Transaction data such as your purchase history
Profile data such as your interests, preferences and feedback
Marketing and communications data such as your marketing preferences
We do not collect any special categories of personal data which would pertain to your racial or ethnic origin, political opinions, or religious beliefs. TFS will not sell or distribute personal information we collect or you provide.
Any communication or material other than your personal identifying information submitted to this website such as questions, comments, suggestions and ideas become the exclusive property of TFS and may be used for any purpose whatsoever without restriction or compensation.
This privacy policy is inclusive of the following:
Customers may also refer to our Terms and Conditions for additional information. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from thefirestation.com.
If you have any questions or comments related to our privacy practices, wish to see the personal identifying information we have collected about you, or if you believe any information we have is incorrect and you wish to correct it, please contact us at contact@thefirestation.com. If we change or delete information in response to your request, we will cease to use it; however, some residual information may remain in backup records or records of deletions.
Changes to our policy
TFS reserves the right to change its statements and policies as needed as the company and technology change. If changes are made, they will be posted on this website.
This privacy policy was last updated on October 28, 2021. We may update our Privacy Policy from time to time.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. If you do not agree with our policies and practices, your recourse is to not to use our Services. By accessing or using our Services, you agree to the terms of and to be bound by this Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: contact@thefirestation.com
By visiting this page on our website: www.thefirestation.com/contact
Website Privacy Statement
Information Collection
We collect several different types of information for various purposes to provide and improve our Service to you.
Personal Data You Provide to Us
While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Cookies and Usage Data
Usage Data Gathered Automatically
We may also collect information on how the website is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our website and hold certain information.
Cookies are files with small amounts of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Services.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.
Examples of Cookies we use:
Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.
Information we get from others
We may obtain additional information about you from third-party sources, such as service providers, vendors, social media networks, and advertising networks to provide you with more relevant information about our services.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
The other websites and services are outside our control and are not covered by this Privacy Policy. If you access other websites or services using the links provided, the operators of those websites and services may collect personal information from you which will be used by them in accordance with their privacy policy, which may differ from ours. By accessing a third party website or link from The Fire Station Cannabis Co.’s website, you hereby release TFS from any and all liability for your use of such website or link.
Information use
How we use collected information
We use the information you provide and that we collect to: deliver the Services to you; communicate with you; improve our website create and maintain your customer record; provide customer care and support; detect and prevent technical issues; share with our marketing partners for marketing purposes or to use for our own marketing purposes; security purposes; prevent, detect, mitigate, and investigate fraud, security breaches or other potentially prohibited or illegal activities and/or attempts to harm our users; for compliance purposes; to enforce our Terms and Conditions, this Privacy Policy, or other policies, and to monitor for violations of our policies or applicable laws; for other purposes with your consent; and as otherwise described in this Policy, permitted by law, or as we may notify you.
How we share collected information
TFS will not sell your personal or identifying information. The information we collect may be used in conjunction with third parties to help us optimize and operate our website or to deliver communication. For example, we may work with a firm to analyze or collect data or send information on our behalf about Services in which you may be interested. Similarly, we may disclose the information: to business partners, service providers or businesses that we have engaged to perform business-related functions on our behalf; in response to legal process; to business partners, so they can provided, improve, and communicate with you about their own, or their marketing partners’ products and services; and with third parties in order to investigate, prevent, or take action regarding potentially illegal activities, suspected fraud, situations involving potential threats to any person, or violations of our policies or the law.
Transfer Of Data
Our Services are governed by and operated in accordance with US law. If you are located outside of the US, you use the Services at your own risk.
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. TFS will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Opting out or disabling tracking
Web browsers allow you to remove or reject cookies through your settings. You can also visit allaboutcookies.org or youronlinechoices.com for further information about cookies on your devices. Users may also opt out of Google’s use of cookies by visiting the Google Advertising opt-out page or by installing the Google Analytics opt-out browser add-on. To opt out of another social media network’s tracking pixel services, visit the preferences sections of your personal accounts.
Disclosure Of Data
Legal Requirements
TFS may disclose your Personal Data in the good faith belief that such action is necessary to:
To comply with a legal obligation;
To protect and defend the rights or property of TFS;
To prevent or investigate possible wrongdoing in connection with the Service;
To protect the personal safety of users of the Service or the public;
To protect against legal liability;
To our subsidiaries and affiliates;
To third parties to market their products or services to you;
To contractors, service providers, and other third parties we use to support our business;
For any other purpose disclosed by us when you provide the information; and
Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Any transmission of personal information is at your own risk. TFS is not responsible for circumvention of any privacy settings or security measures that we provide.
Children’s Privacy
You must be 21 or older to sue our Services, or 18 years or older with a valid Medical Marijuana registry identification card. Our Services are not intended for individuals under 21 years of age (unless a person is 18 years of age with a valid Medical Marijuana registry identification card, which will be referred to as the “Exception”).
Except for the Exception, we do not knowingly collect personally identifiable information from anyone under the age of 21. If you are a parent or guardian and you are aware that you’re Children have provided us with Personal Data, please contact us at contact@thefirestation.com. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Loyalty Program Privacy Statement
Your consent
By signing up for TFS’s loyalty program, you consent:
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to receive marketing communications via text message, calls, email, direct mail, or other outreach channels.
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that you are of legal age to receive communications related to the services and products.
Personalized communications
As a member of TFS’s loyalty program, you understand that you are allowing TFS and its technology provider to retain your personal contact details and engagement history for use in personalized marketing, including but not limited to name, email address, phone number, and mailing address.
We will retain your purchase history and use details of the products you have previously purchased to make suggestions to you for other products in which we believe you will also be interested in.
Standard message and calling rates may apply.
Retention of personal data
Your personal information will be retained for as long as is necessary to carry out the purposes set out in the privacy policy, unless a longer retention period is required by applicable law.
Opting out
You can opt out or update your communications at any time:
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SMS messaging: Opt out of text messaging by replying “STOP” to any TFS message.
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Email messaging: Opt out of email messages by clicking “unsubscribe” at the bottom of any TFS message.
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Direct mail: Opt out of direct mail by emailing your name, physical address, email address and phone number to contact@thefirestation.com with the subject line “Opt out of direct mail”.
Other Privacy Rights Based on Residency
Pursuant to California Civil Code Sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of personal Information that we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to contact@thefirestation.com. We will respond to one request per California customer each year, and we do not respond to requests made by means other than as set forth above.
California Do Not Track Disclosure: Do Not Track is a privacy preference that users can set in their web browsers. When a user turns on the Do Not Track signal, the browser sends a message to websites requesting them not to track the user. At this time, we do not respond to Web browser “do not track” settings or signals. We deploy cookies and other technologies on our Service to collect information about you and your browsing activity, even if you have turned on the Do Not Track signal.
