Frequently Asked Questions
Shopping at TFS
Yes, all of our locations offer recreational products. Our Negaunee location offers both medical and recreational.
No. Anyone ages 21+ from any state can shop with us, so long as they provide a valid government-issued ID (driver’s license, state ID card, tribal ID, military/veteran ID card, passport, or passport card.)
Yes! Medical customers from other states may provide their out-of-state medical marijuana card and valid government-issued state ID card from the corresponding state to shop our medical products. Print outs of any kind do not meet state requirements at this time. Thank you for your understanding.
We are also open for recreational at all locations with proof of a valid, government-issued ID card.
According to LARA:
(a) For a registered qualifying patient, an amount of marihuana product that does not, in total, exceed 2.5 ounces per day.
(b) For a registered primary caregiver, an amount of marihuana product that does not, in total, exceed 2.5 ounces per day for each registered qualifying patient with whom he or she is connected through the department’s registration process.
(c) For an individual 21+, an amount of marihuana product that does not, in total, exceed 2.5 ounces per day.
The state of Michigan has one of the lowest overall tax rates in the country for Marijuana products. There is a 10% excise tax + 6% sales tax.
All orders will be held until the end of the next day.
We’re working hard to get the location open, but there have been some setbacks with licensing in the City of Menominee. We’ll be open as soon as we possibly can! Keep up with us on our social media as we will make updates as they’re available.
The Fire Station has a number of locations across the Upper Peninsula. Find directions to your nearest TFS on this page.
Under Michigan law, we cannot allow minors in our stores. For our locations that only sell recreational cannabis, patrons must be at least 21 years of age. For medical locations, guests ages 18-20 are permitted, so long as they have a valid MMMP registration.
Our number one goal is to provide our customers with the highest quality care and experience! Please provide more information about your experience by emailing contact@thefirestation.com.
Our Negaunee location offers both recreational and medical sales. All other locations are recreational only.
Service Animals
A service animal is not a pet. According to the Americans with Disabilities Act (ADA), a service animal is defined as “any animal individually trained to work or perform tasks for the benefit of an individual with a disability, including, but not limited to, guiding individuals with impaired vision, alerting individuals to an impending seizure or protecting individuals during one, and alerting individuals who are hearing impaired to intruders, or pulling a wheelchair and fetching dropped items.”
A person with a disability uses a service animal as an auxiliary aid. In compliance with the ADA, service animals are welcome in all buildings on company property and may attend any class, meeting or other event. The service animal is allowed to accompany their owner in all parts of the building that the owner is permitted to be in (all customer areas). There may be an exception to certain areas. Service animals must be well behaved or will be asked to leave the building!
Pets
Pets are allowed in TFS retail establishments. The pet is allowed to accompany their owner in all parts of the building that the owner is permitted to be in (all customer areas). There may be an exception to certain areas. Pets must be well behaved or will be asked to leave the building
Loyalty Program
The Fire Station loyalty program is open to all customers 21+ (18+ for medical customers)
Yes. Customers are responsible for paying the sales tax on all purchases when using loyalty points.
Yes, customers can earn and redeem points for both online orders and in-stores purchases from participating TFS locations.
Yes, customers must sign up for the TFS Cannabis Club to start collecting points.
Yes! You can collect and redeem points under a single loyalty account at any TFS location.
Yes! You can collect or redeem loyalty points on any medical or recreational purchase from TFS.
You can fill out our online form, or give us a call at (906) 236-5819. Please note that all loyalty issues take at least 24 hours to resolve.
Yes! These terms are used interchangeably to describe the same program.
You can sign up for our loyalty program by visiting the Loyalty Page on our website.
Delivery
We offer free* delivery to any residential address in Michigan’s Upper Peninsula. We do not deliver outside of the U.P. For more information, visit our delivery page.
Customers can receive free delivery on any pre-tax order of $125 or more. For region 6 customers, the minimum order amount is $75. Please refer to the map on our delivery page for more information on our delivery regions.
Shop our Negaunee location menu. When placing your order, choose “Delivery” as your order type.
TFS will not deliver to islands or addresses located on seasonal roads during off-season times.
Deliveries start at noon everyday of the week. We will automatically put your delivery on the next available route if no delivery time is requested.
If your order is placed after 5 p.m. we will attempt to deliver it on our last route of the day. If this is not possible, we will put it on the first route of the following day.
TFS Dispatch will call the phone number provided with each order to confirm and verify the order, address (zone #), and contact information.
Cannabis 101
THC is the psychoactive compound found within the cannabis flower. THC causes the “high” in the cannabis plant. If you are unsure if you should use cannabis, please ask your doctor.
CBD is the second most common compound found in the cannabis flower. Unlike THC, CBD is non-intoxicating and will not get you high. If you are unsure if your medical condition can benefit from CBD, ask your doctor.
Terpenes are compounds found within the cannabis flower that give it its unique smell and flavor. Terpenes are not only found in cannabis. Many different flowers and fruits have terpenes.
CBD (cannabidiol) is a non-intoxicating compound produced by the cannabis plant that is popularly used for a variety of medical applications including pain, anxiety, and seizures.
CBN (cannabinol) is a non-intoxicating compound that is best known as the cannabinoid created when THC ages.
CBG (cannabigerol) is a minor, non-intoxicating, cannabinoid since it manifests in trace amounts in most strains.
For more information, please visit this post.
Each plant type has a different chemical composition which results in a different type of “high” for the consumer.
Indicas give more of a body high – think relaxation and sleepiness.
Sativas are the opposite of indicas, and give more of an energetic and sociable high.
Hybrids are a mix of both indica and sativa and can give both types of high, depending on the chemical composition of the flower. Most plants are now hybrids due to breeding and that’s why you might see “sativa-dominant” or “indica-dominant.”
