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Frequently Asked Questions
We understand you have questions, and we’re happy to offer you answers! Browse all FAQs below.
Shopping at TFS
All of our locations offer recreational cannabis products. Our Negaunee location offers both medical and recreational marijuana.
Anyone ages 21+ from any state can shop with us, so long as they provide a valid government-issued ID (driver’s license, state ID card, tribal ID, military/veteran ID card, passport, or passport card).
Medical customers from other states may provide their out-of-state medical marijuana card and valid government-issued state ID card from the corresponding state to shop our medical products. Print outs of any kind do not meet state requirements at this time.
We are also open for recreational at all locations with proof of a valid, government-issued ID card.
- For a registered qualifying patient, an amount of marihuana product that does not, in total, exceed 2.5 ounces of marihuana or marihuana equivalent per day. (Monthly purchasing limit of 10 ounces of marihuana product per month)
- For a registered primary caregiver, an amount of marihuana product that does not, in total, exceed 2.5 ounces of marihuana or marihuana equivalent per day for each registered qualifying patient (Monthly purchasing limit of 10 ounces of marihuana product per month).
- For a customer 21 + purchasing adult use marihuana, an amount of marihuana product that does not, in total, exceed 2.5 ounces of marihuana or marihuana equivalent per transaction. Not more than 15 grams of marihuana may be in the form of marihuana concentrate. (No monthly limit).
Purchase limits for flower and concentrates/
The state of Michigan has one of the lowest overall tax rates in the country for Marijuana products. There is a 10% excise tax + 6% sales tax.
All orders will be held until the end of the next day.
Our Menominee location is now open for curbside shopping 7 days a week from 9 a.m. to 9 p.m. CST. Customers can pre-order online and pick up their orders from the convenience of their cars.
We anticipate that our new retail storefront will be open for in-store shopping sometime in 2024.
The Fire Station has a number of locations across the Upper Peninsula. Find directions to your nearest TFS on this page.
Under Michigan law, we cannot allow minors in our stores. For our locations that only sell recreational cannabis, patrons must be at least 21 years of age. For medical locations, guests ages 18-20 are permitted, so long as they have a valid MMMP registration.
Our number one goal is to provide our customers with the highest quality care and experience! Please provide more information about your experience by emailing contact@thefirestation.com.
Our Negaunee location offers both recreational and medical sales. All other locations are recreational only.
The Fire Station restricts animal access in TFS buildings to service animals only.
The Fire Station recognizes service animals and emotional support animals in accordance with the information provided by the State of Michigan’s Department of Civil Rights and the ADA (State of Michigan Service Animal FAQ Sheet). This means that TFS will allow service animals to accompany their handler in TFS buildings, and will not allow emotional support animals or non-service/non-emotional support animals in TFS buildings.
The following are not allowed in TFS buildings:
- Pets
- An animal that is not a service animal
- An animal that serves as a companion, therapy or emotional support animal
The Fire Station Store Locator
Find the location nearest you
The Fire Station has retail locations across Michigan’s Upper Peninsula, with more coming soon.
Loyalty Program
The Fire Station loyalty program is open to all customers 21+ (18+ for medical customers)
You can sign up for our loyalty program by visiting the Loyalty Page on our website.
Yes! These terms are used interchangeably to describe the same program.
Yes. Customers are responsible for paying the sales tax on all purchases when using loyalty points.
Yes, customers can earn and redeem points for both online orders and in-stores purchases from participating TFS locations. To redeem points on online orders, request to use loyalty points in the “special instructions” section. Points will be applied at the time of checkout in store.
Yes, customers must sign up for the TFS Cannabis Club to start collecting points.
Yes! You can collect and redeem points under a single loyalty account at any TFS location.
Unfortunately, no. Each wallet is unique to a phone number. The only work around would be for couples/partners to use one name for placing orders, picking up and redeeming points.
Yes! You can collect or redeem loyalty points on any medical or recreational purchase from TFS.
Yes, you can do that! The person who picks up will be the person who earns any loyalty points as this is the ID we collect at the time of check in.
*Please note, any discounts, loyalty points or coupons under your name will be voided as we will have to change the order to the person’s name who is picking up.
No, your loyalty points do not get removed from your wallet until you check out with a budtender.
Yes. Beginning March 1, 2024, customer loyalty points will carry an expiration period of 365 days for inactive accounts. “Inactive” is stipulated as not having engaged in a purchase at any TFS location for a duration of 365 days or more. Should an account fall within this category, the point balance will be reset to 0. Any lost points due to inactivity are nonrecoverable. This change encompasses any legacy points customers inherited from prior TFS loyalty programs. Customers at risk of point loss will receive notification via email. We encourage continued patronage to ensure the sustained activity of your loyalty points.
You can fill out our online form, or give us a call at (906) 236-5819. Please note that all loyalty issues take at least 24 hours to resolve.
The Fire Station Cannabis Club
Spark good times with every purchase
The Fire Station Cannabis Club is our customer loyalty program. Customers will earn points with every purchase, score access to VIP discounts and promotions, and enjoy a variety of free perks. And just for joining, we’ll start you off with a blazing 150 points – that’s a warm welcome, right?
Cannabis 101
THC is the psychoactive compound found within the cannabis flower. THC causes the “high” in the cannabis plant. If you are unsure if you should use cannabis, please ask your doctor.
CBD is the second most common compound found in the cannabis flower. Unlike THC, CBD is non-intoxicating and will not get you high. If you are unsure if your medical condition can benefit from CBD, ask your doctor.
Terpenes are compounds found within the cannabis flower that give it its unique smell and flavor. Terpenes are not only found in cannabis. Many different flowers and fruits have terpenes.
CBD (cannabidiol) is a non-intoxicating compound produced by the cannabis plant that is popularly used for a variety of medical applications including pain, anxiety, and seizures.
CBN (cannabinol) is a non-intoxicating compound that is best known as the cannabinoid created when THC ages.
CBG (cannabigerol) is a minor, non-intoxicating, cannabinoid since it manifests in trace amounts in most strains.
For more information, please visit this post.
Each plant type has a different chemical composition which results in a different type of “high” for the consumer.
Indicas give more of a body high – think relaxation and sleepiness.
Sativas are the opposite of indicas, and give more of an energetic and sociable high.
Hybrids are a mix of both indica and sativa and can give both types of high, depending on the chemical composition of the flower. Most plants are now hybrids due to breeding and that’s why you might see “sativa-dominant” or “indica-dominant.”
Delivery
We offer delivery to any residential address in Michigan’s Upper Peninsula. We do not deliver to islands, season roads during off-season times, or outside of the U.P.
For more information, visit our delivery page.
Customers can place a delivery order on any pre-tax order of $125 or more. For region 6 customers, the minimum order amount is $75. Please refer to the map on our delivery page for more information on our delivery regions.
Shop our Negaunee location menu. When placing your order, choose “Delivery” as your order type.
TFS will not deliver to islands or addresses located on seasonal roads during off-season times.
Deliveries start at noon everyday of the week. We will automatically put your delivery on the next available route if no delivery time is requested.
If your order is placed after 5 p.m. we will attempt to deliver it on our last route of the day. If this is not possible, we will put it on the first route of the following day.
U.P. Wide: You will receive a call to confirm your order one day prior to the day that your order will go out for delivery. If you place your order on Monday, but our schedule does not come to your region until Thursday, you will receive a call to confirm your order on Wednesday.
Local: You will not be receiving a call to confirm your order, but rather you will receive a text message when your delivery driver is on their way. This message typically arrives within 90 minutes of placing your order.
You can redeem points from your wallet over the phone for delivery or the request can be added in your special instructions if you would like to use points.
Yes, effective November 1, 2023 there will be a $5 delivery fee on local deliveries and a $15 delivery fee on U.P. wide deliveries. This fee is included in your minimum order amount.
No. Deliveries may vary depending on order quantities, overall amount of cannabis being delivered, and weather conditions. We will notify you as soon as possible if we are not able to complete your delivery order for any reason.
No. Our delivery service is broken down into different zones. We visit each zone 1-3 times a week, depending on demand. For the most up-to-date information, refer to the schedule on our delivery page.
